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๐‚๐š๐ญ๐š๐๐ž๐ฅ๐ฉ๐ก๐ข๐š ๐…๐ซ๐ž๐ž ๐…๐ข๐ฑ ๐๐ซ๐จ๐ ๐ซ๐š๐ฆ ๐‚๐ก๐š๐ง๐ ๐ž๐ฌ

๐–๐ž ๐›๐ž๐ฅ๐ข๐ž๐ฏ๐ž ๐ญ๐ก๐š๐ญ ๐ก๐š๐ฏ๐ข๐ง๐  ๐š ๐Ÿ๐ซ๐ž๐ž ๐ฌ๐ฉ๐š๐ฒ/๐ง๐ž๐ฎ๐ญ๐ž๐ซ ๐ฉ๐ซ๐จ๐ ๐ซ๐š๐ฆ ๐Ÿ๐จ๐ซ ๐œ๐š๐ญ๐ฌ ๐ข๐ง ๐จ๐ฎ๐ซ ๐œ๐ข๐ญ๐ฒ ๐ข๐ฌ ๐ข๐ฆ๐ฉ๐จ๐ซ๐ญ๐š๐ง๐ญ. ๐‘ƒโ„Ž๐‘–๐‘™๐‘Ž๐‘‘๐‘’๐‘™๐‘โ„Ž๐‘–๐‘Ž ๐‘Ÿ๐‘’๐‘ ๐‘–๐‘‘๐‘’๐‘›๐‘ก๐‘  ๐‘Ž๐‘›๐‘‘ ๐‘กโ„Ž๐‘’๐‘–๐‘Ÿ ๐‘๐‘Ž๐‘ก๐‘  โ„Ž๐‘Ž๐‘ฃ๐‘’ ๐‘๐‘’๐‘’๐‘› ๐‘Ž๐‘๐‘™๐‘’ ๐‘ก๐‘œ ๐‘Ÿ๐‘’๐‘™๐‘ฆ ๐‘œ๐‘› ๐‘กโ„Ž๐‘–๐‘  ๐‘๐‘Ÿ๐‘œ๐‘”๐‘Ÿ๐‘Ž๐‘š ๐‘“๐‘œ๐‘Ÿ ๐‘กโ„Ž๐‘’ ๐‘๐‘Ž๐‘ ๐‘ก ๐‘“๐‘’๐‘ค ๐‘ฆ๐‘’๐‘Ž๐‘Ÿ๐‘ . As problems have multiplied, itโ€™s become increasingly challenging to have an effective program. We are working on a # of changes to make things better for clients, donors, our ver partners, and us. The first change is something we quietly started weeks ago to gauge how it would work.


Below you can read about the first change.


$๐Ÿ๐Ÿ“ ๐ฉ๐ž๐ซ ๐œ๐š๐ญ ๐๐ž๐ฉ๐จ๐ฌ๐ข๐ญ ๐ข๐ฌ ๐ซ๐ž๐ช๐ฎ๐ข๐ซ๐ž๐ ๐Ÿ๐จ๐ซ ๐œ๐ฅ๐ข๐ž๐ง๐ญ๐ฌ ๐›๐ซ๐ข๐ง๐ ๐ข๐ง๐  ๐ญ๐ฐ๐จ ๐œ๐š๐ญ๐ฌ ๐จ๐ซ ๐ฆ๐จ๐ซ๐ž ๐จ๐ง ๐ญ๐ก๐ž ๐ฌ๐š๐ฆ๐ž ๐๐š๐ฒ

Due to the high number of no-show appointments and last-minute cancellations, there is a $25 deposit per cat for all clients bringing two cats or more on the same day. Deposits will not be returned for No-Shows or appointments canceled with less than 24 hours notice. Clients that show up will have their full deposit returned to them the day after their cats receive surgery. Once a client receives their appointment date, they will have three days to send their deposit via Cash App, Venmo, or PayPal.


๐’๐ข๐ง๐ ๐ฅ๐ž ๐œ๐š๐ญ ๐š๐ฉ๐ฉ๐จ๐ข๐ง๐ญ๐ฆ๐ž๐ง๐ญ๐ฌ ๐๐จ ๐ง๐จ๐ญ ๐ซ๐ž๐ช๐ฎ๐ข๐ซ๐ž ๐š ๐๐ž๐ฉ๐จ๐ฌ๐ข๐ญ

As of right now, bringing one cat does not require a deposit. Clients with multiple cats that cannot do a deposit are able to book their cats for single cat appointments instead.


๐’๐ข๐ง๐ ๐ฅ๐ž ๐œ๐š๐ญ ๐š๐ฉ๐ฉ๐จ๐ข๐ง๐ญ๐ฆ๐ž๐ง๐ญ๐ฌ ๐š๐Ÿ๐ญ๐ž๐ซ ๐š ๐œ๐ฅ๐ข๐ž๐ง๐ญ ๐๐จ-๐’๐ก๐จ๐ฐ๐ฌ ๐จ๐ซ ๐œ๐š๐ง๐œ๐ž๐ฅ๐ฌ ๐ฐ๐ข๐ญ๐ก ๐ฅ๐ž๐ฌ๐ฌ ๐ญ๐ก๐š๐ง ๐Ÿ๐Ÿ’ ๐ก๐จ๐ฎ๐ซ๐ฌ ๐ง๐จ๐ญ๐ข๐œ๐ž Once client no-shows or cancels with less than 24 hours notice for a single cat, a deposit will be required in the future for that client, even for a single cat.


๐๐ฎ๐ž๐ฌ๐ญ๐ข๐จ๐ง๐ฌ ๐œ๐š๐ง ๐›๐ž ๐ฌ๐ž๐ง๐ญ ๐›๐ฒ ๐ž๐ฆ๐š๐ขl ๐ญ๐จ ๐Ÿ๐ซ๐ž๐ž๐Ÿ๐ข๐ฑ@๐œ๐š๐ญ๐š๐๐ž๐ฅ๐ฉ๐ก๐ข๐š.

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